If your item was damaged during shipping, or the quality of the product is not to your satisfaction, please contact us immediately at:
- Email: sales@ourspecialgift.com
- Phone: 651-628-2433
- MAIL: Our Special Gift, P.O. Box 130113, Roseville, MN 55113
Please note that all items come with a 30 Day Exchange Warranty for Manufacturer Defects. You must contact us prior to returning your item to receive a Return Merchandise Authorization (RMA) Number. Please Note: (Return Shipping Fees Are Not Refunded). If items are received after the 30 day return period, the item will be refused and returned to you.
- Items that were damaged during shipping, or do not meet your expectations must be returned by USPS Insured (FOR FULL VALUE) Via (Priority Mail Service) within 7 days of the date of receipt to receive a Full Refund. Items Returned after the 7 day period will be REPLACED or a 20% RESTOCKING FEE will be applied.
- All Electronics come with a 30 Day Replacement Warranty for Manufacturer Defects only. Please contact the Manufacturer for any additional warranty information.
If you have any questions regarding our Return policies, please contact us prior to purchasing this item.
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